Redeem Your Eligible Rewards
An eligible balance can be redeemed through the payout methods the platform supports. You choose the method, provide the destination it needs, and see what the request involves before you submit it.
Payout methods
Supported methods
Each method has its own destination details. For a digital-asset payout, the asset and the network are two separate choices.
- Mobile financial service
bKash
A payout to a bKash account, using the details the method requires.
- Mobile financial service
Nagad
A payout to a Nagad account, using the details the method requires.
- Digital asset payout
USDT
- Asset
- USDT
- Network
- Selected supported network
The network determines the destination address format, and is chosen at the time of the withdrawal.
The process
How a withdrawal works
The same path for every method. What differs is the destination you provide.
Available balance
Your wallet shows what is confirmed and available to redeem.
Choose method
Pick one of the payout methods offered to your account.
Enter details
Provide the destination the method needs, such as an account number or address.
Review
The amount, any fee and the rate are shown for you to confirm before submitting.
Submit
The request is created and enters processing.
Processing
The request is handled. A payout can complete, fail, or be reversed where applicable.
Outcomes
How a request can end
Three outcomes, described plainly — including the two that are not a completed payout.
- Completed
The payout was made to the destination you provided. The wallet shows it as settled.
- Processing
The request has been submitted and is being handled. It is neither complete nor failed while it is in this state.
- Failed or reversed
A payout can fail — for example if the destination details are wrong — and a completed payout can be reversed where the platform’s rules require it. You would see the reason in the app.
Build a balance worth redeeming
Earn through the categories that suit you, and redeem an eligible balance when you are ready.